Billing, cancellation, and refunds,explained simply.
SerionFlow uses Stripe for subscriptions. Here is how to manage your plan and reach us if a charge needs a second look.
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Last updated
May 15, 2026. Billing questions: contact@serionflow.com. Subscription terms are also in our Terms of Service.
How billing works
Paid plans are processed by Stripe. When you subscribe, Stripe handles payment details and recurring charges for the plan and billing interval you choose.
Manage or cancel anytime
Update payment methods, view invoices, or cancel renewal from the Billing page (Stripe Customer Portal). Canceling stops future charges; you typically keep access through the period you already paid for.
Refund requests
If a charge looks wrong or you need help after canceling, email contact@serionflow.com with your workspace email and invoice reference if you have one. We review each request fairly based on what was purchased, how the plan was used, and applicable law.
Billing disputes
If something looks off on a charge, contact us first so we can help quickly. Filing a card dispute while a support conversation is open can slow resolution for everyone.
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